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Welcome to KaaKeetz Kreationz 

A place where every gift tells a story—and every story is handmade just for you.

NEW ARRIVALS 

Memorial Kreationz - Resin Made with Love

KAAKEETZ KREATIONZ_20250405_195907_0000_

Our Journey

About us

KaaKeetz Kreationz is more than just a business-it's a reflection of who I am. Every creation I make is handcrafted and inspired by what i love the most: family, time and the power of memories.  My passion comes from wanting to preserve the moments and memories that matter, to celebrate love, and to honor family.  Rooted in my culture and guided by my creative wairua, each piece tells a story-your story.  This journey is my way of helping others hold on to what can truly last:

love, tradition, and beautifully made keepsakes that stand the test of time.

Information

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Privacy

Introduction At KaaKeetz Kreationz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when visiting our website or purchasing our handcrafted products. Information We Collect When you interact with our website, we may collect the following types of information: 1. Personal Information: Name Email address Phone number Shipping and billing address Payment information (processed securely via third-party payment providers) 2. Non-Personal Information: IP address Browser type Pages visited on our website Device type 3. Photos and Customization Details: If you upload images or provide specific customization instructions, these will only be used to create your personalized products. How We Use Your Information We use your information to: Process and fulfill orders. Communicate with you regarding your orders, inquiries, or updates. Personalize your shopping experience. Improve our website, products, and services. Comply with legal obligations. Sharing of Information We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers, such as: Payment processors for secure transactions. Shipping carriers to deliver your orders. Website hosting and analytics providers to improve functionality and performance. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Cookies and Tracking Technologies Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us understand your preferences and improve our services. You can manage cookie settings through your browser. Your Rights Depending on your location, you may have certain rights regarding your personal data, including: Accessing, correcting, or deleting your personal information. Opting out of marketing communications. Restricting data processing or withdrawing consent. To exercise these rights, contact us at [Insert Contact Email]. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information. Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at: KaaKeetz Kreationz

Terms & conditions

Welcome to KaaKeetz Kreationz! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order or engaging with our services. --- 1. General Information These Terms and Conditions govern your use of the KaaKeetz Kreationz website, products, and services. By using our site, you confirm that: You are at least 18 years old or have parental/guardian consent. You will not use our site for unlawful purposes or violate applicable laws and regulations. --- 2. Product Information At KaaKeetz Kreationz, we create handcrafted and customized products. Customization: By submitting customization details (e.g., photos, text, or design requests), you affirm that you have the legal right to use all submitted content and grant us permission to use it for your order. Variations: Due to the handcrafted nature of our products, slight variations in color, design, or materials may occur. --- 3. Ordering and Payments Order Placement: Orders must be submitted through our website or designated channels. Order Review: For custom products, we may send a proof or confirmation request. It is your responsibility to review and approve this proof. Payments: All payments must be made in full at the time of order placement. We accept [Insert Payment Methods]. --- 4. Shipping and Delivery Shipping Times: Delivery times may vary based on the product and shipping method selected. Estimated shipping times will be provided at checkout. Delays: We are not responsible for delays caused by shipping carriers or unforeseen circumstances. Incorrect Addresses: Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. --- 5. Returns and Refunds Refer to our Refund Policy for detailed information on returns, refunds, and replacements. --- 6. Intellectual Property All content on our website, including designs, images, logos, and text, is the property of KaaKeetz Kreationz and is protected by copyright laws. You may not copy, reproduce, or distribute our content without prior written consent. --- 7. Limitation of Liability KaaKeetz Kreationz is not liable for: Any indirect, incidental, or consequential damages resulting from the use of our products or website. Customer misuse of products. Losses caused by events beyond our control, such as natural disasters or shipping delays. --- 8. Privacy Your personal information is handled according to our Privacy Policy, which outlines how we collect, use, and protect your data. --- 9. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated terms. --- 10. Governing Law These Terms and Conditions are governed by the laws of [Insert Region/State/Country], and any disputes will be resolved under its jurisdiction. --- 11. Contact Us For questions or concerns about these Terms and Conditions, please contact us at: KaaKeetzKreationz@gmail.com

Shipping Policy

Thank you for choosing KaaKeetz Kreationz for your handcrafted and personalized gifts! Below are the details of our shipping policies to help you better understand the delivery process. --- 1. Processing Times Custom Orders: Due to the handcrafted and personalized nature of our products, processing times may vary. Most custom orders are processed within 14-21 days, depending on the complexity of the design. Ready-Made Items: Non-customized items are typically processed and shipped within 3-5 business days. We will notify you via email if there are any delays in the processing of your order. --- 2. Shipping Methods and Estimated Delivery Times We ship orders through trusted carriers such as [Insert Shipping Carriers (e.g., Australia Post, CouriersPlease, etc.)]. Shipping options and costs will be calculated at checkout. Estimated delivery times for Australian shipping are: Standard Domestic Shipping: 2-7 business days Express Domestic Shipping: 1-3 business days Please note that delivery times are estimates and may vary depending on your location within Australia. --- 3. Shipping Costs Shipping costs are calculated based on the weight, dimensions, and destination of the order. Free Shipping: Free shipping may be offered for orders over a certain amount (e.g., AUD $50). Shipping upgrades (e.g., express options) will incur additional costs. --- 4. Order Tracking Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your package. --- 5. Address Accuracy Please ensure that the shipping address provided at checkout is complete and accurate. KaaKeetz Kreationz is not responsible for delays or losses caused by incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping fees to resend the package. --- 6. Lost, Damaged, or Delayed Packages Lost Packages: If your order is marked as delivered but you have not received it, please contact us within 7 days. We will assist in filing a claim with the shipping carrier. Damaged Packages: If your package arrives damaged, please contact us within 48 hours with photos of the damage and packaging. We will resolve the issue promptly. Delays: While we do our best to ensure timely deliveries, we are not responsible for delays caused by the shipping carrier, weather, or other unforeseen circumstances. --- 7. International Shipping We also offer shipping to select international locations. International orders may be subject to customs clearance processes, which can cause delays beyond our control. Customers are responsible for any customs duties, taxes, or fees imposed by their country. Estimated international delivery times vary between 7-21 business days, depending on the destination. --- 8. Contact Us If you have any questions about your shipment or need assistance, please reach out to us: KaaKeetz Kreationz Email: kaakeetzkreationz@gmail.com We are here to help and ensure your experience with KaaKeetz Kreationz is smooth and enjoyable!

Taxes & Duties

Please note that all import duties, taxes, customs fees and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the responsibility of the recipient of the package. Please contact your local customs office for more information regarding your country's customs policies.

Refunds & Returns Policy

Return and Refund Policy – Kaakeetz Kreations At Kaakeetz Kreations, we are committed to providing high-quality, handcrafted products. Please review our return and refund policy to ensure a smooth shopping experience: Returns Eligibility for Return: Items must be unused, in their original condition, and returned in their original packaging. Non-Returnable Items: Customized or Personalized Products: Due to the nature of customization, these items are non-returnable unless they arrive damaged or defective. Requests for such returns must be made within 7 days of receiving the item. Timeframe: For non-customized items, requests for returns must be made within 14 days of receiving your order. Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective. Refunds Refund Process: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved Refunds: Refunds will be processed within 5–7 business days to your original payment method. Partial Refunds: Items not in original condition, missing parts, or returned outside the eligibility timeframe may be subject to partial refunds. Damaged or Defective Items If your item arrives damaged or defective, please contact us within 7 days of receiving it. Provide a photo of the issue, and we will either replace the item or issue a full refund. How to Initiate a Return To request a return, email us at Kaakeetzkreationz@gmail.com with your order number, reason for return, and supporting photos (if applicable).

Contact Us

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